Payment Policy

At SunKitshop, we aim to make your purchase of Solar Panel Kits and Battery Storage Systems as secure and straightforward as possible. This Payment Policy explains how we handle payments for your orders.

1. Accepted Payment Methods

We accept only the following payment method:

• Bank Wire Transfer: Full payment is required at the time of purchase. After placing your order, you’ll receive an email with detailed instructions for completing the wire transfer, including our bank account details. Please ensure the payment references your order number to avoid delays.

2. Security of Payment Information

We prioritize your security. All payment-related communications (e.g., bank details) are sent via secure, encrypted email channels. We do not store sensitive financial information on our website, ensuring your data remains protected.

3. Payment Processing

• Once your bank wire transfer is received and verified in our account, you’ll receive a confirmation email with your order details.
• Order processing begins only after full payment clears, typically within 2-5 business days of receipt, as noted in our Shipping Policy. Processing times may vary depending on your bank’s transfer speed.

4. Failed or Delayed Payments

If your wire transfer is delayed or fails to process (e.g., due to incorrect bank details or insufficient funds), we’ll notify you via email at the address provided during checkout. Please resolve the issue with your bank promptly. Your order will not be shipped until we receive full payment.

5. Refunds

For refund requests, please refer to our Returns and Refunds Policy. Approved refunds for bank wire transfer payments will be returned to the original sending account. Once approved, refunds will be processed within 7 business days, though it may take an additional 3-10 business days for the funds to appear in your account, depending on your bank.

6. Legal Compliance

We adhere to all applicable laws and regulations governing payment processing, ensuring your transaction is secure and compliant with industry standards.

7. Updates to Payment Policy

We may revise this Payment Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and your continued use of our services signifies agreement to the revised terms.

8. Contact Us

For questions or assistance with payments, please contact us:

Email: info@sunkitshop.com
Phone: +1 (380) 231-4312
Address: 5420 W Rowel Rd., Phoenix, AZ 85083

Conclusion

By purchasing from SunKitshop, you agree to this Payment Policy and our payment terms. Thank you for choosing us for your solar energy needs!