Terms of Service

Effective Date: March 20, 2025

Welcome to SunKitshop! These Terms of Service (“Terms”) govern your use of the SunKitshop website (“Website”) and the services we provide (“we,” “us,” or “our”). By accessing or using our Website and services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our Website or services.

1. Use of the Website

1.1 Eligibility

You must be at least 18 years old to use our Website or purchase products from SunKitshop. By accessing our Website, you confirm that you are of legal age to enter into a binding contract.

1.2 User Conduct

You agree to use our Website and services lawfully and responsibly. You shall not engage in activities that harm, disrupt, or compromise the Website’s integrity or interfere with other users’ access to our services.

2. Product Orders

2.1 Product Availability

Product availability (Solar Panel Kits and Battery Storage Systems) may change without notice. We reserve the right to limit purchase quantities based on stock levels.

2.2 Order Confirmation

Placing an order is an offer to purchase. You’ll receive an email acknowledging your order, but acceptance occurs only after we verify your bank wire transfer payment. We may refuse or cancel orders due to product unavailability, pricing errors, or suspected fraud.

2.3 Product Descriptions

We strive to ensure product descriptions, prices, and availability are accurate. However, we do not guarantee that all content on our Website is error-free, complete, reliable, or current.

3. Payment and Billing

3.1 Payment

We accept only bank wire transfers, as outlined in our Payment Policy. Full payment is required at the time of order placement. Payment instructions will be emailed to you after ordering.

3.2 Billing

By submitting an order, you authorize us to process the total amount (product cost, sales tax, and shipping fees) via bank wire transfer once payment is received.

4. Shipping

4.1 Processing Time

Orders are processed within 2-5 business days after payment verification, as detailed in our Shipping Policy.

4.2 Shipping Methods

We ship domestically within the U.S. using methods selected at checkout. Delivery typically takes 5-10 business days, depending on your location.

4.3 Shipping Restrictions

Some products may have shipping limitations due to size, weight, or regional restrictions. We reserve the right to adjust shipping options as needed.

5. Returns and Refunds

5.1 Return Policy

You may return products within 14 days of receipt if unused, uninstalled, and in original packaging. Custom orders or installed items are non-returnable unless defective. See our Returns and Refunds Policy for details.

5.2 Refunds

Refunds are processed within 7 business days of receiving and approving returned items, issued via bank wire transfer to your original account. Shipping costs are non-refundable unless due to our error.

5.3 Damaged or Defective Items

Notify us within 7 days of delivery if an item is damaged, defective, or incorrect. We’ll provide a replacement or refund at no cost, including shipping, per our Returns and Refunds Policy.

6. Intellectual Property

6.1 Content Ownership

All content on our Website—text, images, logos, and graphics—is owned by SunKitshop or our content providers and protected by copyright, trademark, and other intellectual property laws.

6.2 Use Restrictions

You may not reproduce, distribute, modify, or use our Website content without our prior written consent.

7. Limitation of Liability

7.1 Disclaimer

Our Website and services are provided “as is” and “as available.” We do not guarantee that the Website will be uninterrupted, secure, or error-free, nor do we warrant the accuracy or completeness of its content.

7.2 Limitation of Liability

To the fullest extent permitted by law, SunKitshop is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our Website or services, beyond the purchase price of the product(s) involved.

8. Indemnification

You agree to indemnify, defend, and hold harmless SunKitshop, its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of our Website or services or your violation of these Terms.

9. Changes to Terms

We may modify these Terms at any time. Updates will be posted on this page with a revised “Effective Date.” Your continued use of our Website or services after changes indicates acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the State of Arizona and the United States. Any disputes will be resolved exclusively in Arizona courts.

11. Contact Us

For questions or concerns about these Terms of Service, contact us at:

SunKitshop
Address: 5420 W Rowel Rd., Phoenix, AZ 85083
Email: info@sunkitshop.com
Phone: +1 (380) 231-4312

By using our Website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.